Licensing
About the Licensing Concept of Board Connector
Board Connector is licensed per Windows server. The license is bound to your company and a specific server name. If you run the Board Connector Designer and the Board Connector Server on different machines, it is only necessary to replace the license on the server.
A trial license is automatically installed with the installation of Board Connector.
A regular license is provided in the customer portal - My Theobald Software after purchasing the product.
Install the Board Connector License
Place the "BOARDConnectorLicense.json" file that is provided in the Customer Portal - My Theobald Software into the installation directory on the server, e.g., C:\Program Files\BOARDConnector
.
Tip
To inspect your current license data, open the Board Connector Designer and navigate to [Help] > [Info] in the main menu bar. Alternatively, press [F12].
Move a License to a new Server
When moving your setup to a new server, a new license file must be issued for that server. Contact our sales team at sales@theobald-software.com to let us know the name of the new server.
For more information on the migration process, see Migration to a Different Machine.
Maintenance
Contact the sales department for information about available maintenance options.
In case of technical difficulties, contact our support.